MTN FlyX
Shipped the customer and agent portal that onboards homes and SMEs onto MTN FlyX outdoor wireless broadband where FibreX isn’t available.
problem
Large parts of Nigeria have no FibreX, so FlyX sells outdoor fixed wireless instead, but signup still needs a digital path: pick an ODU, complete SIM/e-form registration, pay, and track status. Agents also needed OTP login and assisted registration with a shareable customer payment link. Without that portal, onboarding stayed manual and slow.
role
Engineering Lead
outcome
A production portal with two live journeys: self-serve customer and agent-assisted from device choice through registration, payment, and status tracking. Forms are validated against e-form rules, agent sessions work across tabs via cookies, and consent (cookies + T&Cs) is explicit rather than pre-ticked.
stack
NextJsZustandTailwind CSSTanStack QueryReact Hook Form + Zod